Frequently Asked Questions

Are there physical tickets? 
No. We do not provide physical tickets. We have your name on our list, so just show up!

Do I have to use PayPal or can I pay with a credit card?
You can use either payment method.
Special note: the site will automatically direct you to Paypal. If you prefer to use a credit card, please be patient and keep clicking on Pay with Debit or Credit Card. If you have any questions, please email us at info@steinwaysilohill.org, and someone will call you to talk you through the process.

Is food included in the ticket purchase?
Yes! We provide light fare, wine and water during intermission for no additional charge.

Where do I park?
Parking is on the premises along the road to the barn and is clearly marked with a sign upon arrival. We also allow drop offs close to our doors for patrons with difficulty walking. 

What time do the doors open?
Doors open at 3:40pm.

How long does the concert last?
Concerts typically end around 6:00pm.

Are there assigned seats?
No. Seats are first come, first served!

I can no longer attend the concert. Can I get a refund?
Unfortunately, we do not issue refunds, but we encourage you to donate your tickets to a friend, or let us know that you are unable to attend so we can offer tickets to patrons on our waiting list.

Can I make a donation?
Yes! The Steinway Series at Silo Hill is dedicated to reinventing the way people experience classical music while raising awareness for Parkinson's research and support services. Your contribution helps provide support to those you suffer with Parkinson’s Disease and gets us that much closer to finding a cure.
To donate, please visit: steinwaysilohill.org/support

Can I rent the barn for a private event?
We do not rent the Silo Hill Barn to the general public.

How can I volunteer?
There are all kinds of volunteer opportunities—from helping our designer Janet Blake decorate the barn, to handing out programs, to pouring wine, and more. Click here to email us and sign up to volunteer.